The only reason this got 4 stars instead of 5 is because there was a bump or two getting the appointment booked but it was more a technical glitch than anything else. Ryan came out and fixed my door. He was friendly, knowledgeable and efficient. He took the time to explain everything to me, made some suggestions, gave me a quote and did a great job fixing the problem. I would absolutely recommend Canadoor.
Diane R
18:04 25 Jun 22
Kaleb was not only knowledgeable but on time and professional. He came the day the appointment was set to go over the options we had for replacing out broken door. Was willing to shed light on what I needed to do to be ready for him when he came. Answered all my questions, was not pushy in any way. Knew I wanted an opener but understood it was not in the budget at this time and did not make me feel awaited about it. When the install date was booked he showed up within the time slot I was provided. He installed my door perfectly and made sure I was happy. The office staff was present to deal with when I originally called, the lady (who I am not sure if I got her name or forgot it… sorry) was clear to understand and was able to get me set up with an appointment. I would and will be recommending Kaleb and Canadoor Garage doors to anyone! Thank you for the professionalism and quality of work!
Michael Connick
19:04 16 Jun 22
We had some terrible trouble with how our garage doors were installed by another company. Terry was able to get to our place with short notice and stayed late to make sure everything was working well and our house was secure. His service was very friendly and courteous and ensured we were happy with everything before he left. I would highly recommend this business.
Matthew Wise
23:31 10 Jun 22
A1 service from first phone call to arrival of technicians who were polite knowledgeable respectful and friendly. Highly recommend this company.Ray finished job today June 3. Excellent work. Again friendly efficient respectful.
Joy Davis
18:17 03 Jun 22
We had an emergency situation: garage cord broke. From the call to visit (Joshua), people were courteous and very understanding of our situation.I called on the morning and they were able to come early afternoon.Highly recommend this business!!
Agustina Alcantara
19:34 02 Jun 22
Fast, courteous. The techs were very knowledgeable and gave me tips on maintaining our garage doors. I could not have asked for a better experience. Definitely recommend!
Miranda Travis
18:43 27 May 22
The service was awesome. Zachary was amazing. Would definitely recommend his service. Have nothing negative to say. He was prompt, very reasonable quote for the service provided. I am satisfied as a customer.
Roby Jose
14:39 27 May 22
Used Canadoor Barrie this morning, couldn't get out of my garage.Terry and Jason were here within an hour fixed my problem.Two of the most personable, helpful and obviously, knowledgeable.Thank you for a job well done.
Bill Gillies
17:45 25 May 22
So after a few bumps I got Jason. Absolutely amazing. Superior service and that’s what I want from a company I’m paying. Right now I’m over the moon with the work he did and his professionalism.
Angele Henderson
18:16 09 May 22
I thought they were doing a good job, but when you have to keep coming back to fix the same issue and you keep charging me over $200 each time that’s not right 3 times in one year the same cable has come off - my son called as I was away and asked if his technicians were that good why did they keep coming back? They hung up on him and then wouldn’t answer when he called back. I had to get someone else to come and finally figured out why it was happening. I think Canadoor owes me $400 for not fixing it properly. I’ll never use them again. Canadoor can contact me through their files - email me at hotgrandma_one @yahoo.ca
Angele Henderson
19:00 04 May 22
I thought they were doing a good job, but when you have to keep coming back to fix the same issue and you keep charging me over $200 each time that’s not right 3 times in one year the same cable has come off - my son called as I was away and asked if his technicians were that good why did they keep coming back? They hung up on him and then wouldn’t answer when he called back. I had to get someone else to come and finally figured out why it was happening. I think Canadoor owes me $400 for not fixing it properly. I’ll never use them again.
Angele Henderson
13:09 04 May 22
While the salesperson, Janna, was very pleasant, I am very relucant to do business with a company that refuses to provide a written estimate. Good companies provide not only quality service and products, but consumer protection. I was told that I could only have an itemized account of what work would be done AFTER providing a deposit. It is unacceptable to force a consumer to agree to terms without providing an itemized account for them to review before accepting. Moreover, without a written estimate, the consumer loses the protection of a final invoice that remains within 10% of the agreed upon amount.
Debbie Roberts
17:44 27 Apr 22
Garage door torsion spring broke. Called to book appointment. Next day Zachary came by 8 am and in no time had my door fixed and operational even better then it was before. Highly recommended. Very skilled and knowledgeable.
Neroxz
14:02 21 Apr 22
Recently had out garage door fixed. Had Jed and Ryan do the job. They were a pleasure to deal with and very professional. They fixed our issue and explained everything they were doing. Fantastic experience!
mandie s
00:02 20 Apr 22
Service arrived within 24 hours of first contact, which is amazing considering I’m about 40km out of their service area. The technician, Jacob, was very polite and respectful of the fact that my one year old daughter in the home is not yet eligible for vaccination and kept his distance. He fixed the garage door and the opener within an hour and even lubricated the door for free. On his way out he left me a canister of lubricant and instructions for maintenance so I don’t need to keep calling. Would recommend without reservation!
Omid Amirtabar
20:32 23 Mar 22
Couldn’t have asked or received better service. Starting with a cheerful Shannon answering my call and setting up the appointment to the exceptional, pleasant and prompt service of Andrew and Jed.Highly recommend and wouldn’t hesitate to use again in if future if ever required.Thanks Canadoor!
Bob Rose
19:07 21 Mar 22
He arrived on time and quickly diagnosed the issue with my garage door. He provided me with options and he was able to repair my door very quickly and for a very reasonable price. I am very pleased with the outcome .
Troy DeHart
17:22 03 Mar 22
Terry and his partner were terrific. They diagnosed the issue, explained everything clearly then fixed it. Their professionalism was evident in everything that they did.
D Gillan
22:01 23 Feb 22
Prompt and efficient service. Greatly appreciated Terry explaining what he was doing and why. Such a relief to have the door fixed and running so quickly. Thank you Terry, Mark.
Cheryl Swan
16:30 23 Feb 22
Very friendly service and they did an excellent job. I would recommend Canadoor to anyone who would like excellent service with a dependable, quality product. Thank-you Canadoor and thank-you Zac. ?
Michael Pustina
12:47 23 Feb 22
Excellent, quality, professional service. Both the service department (MaryAnn) and the technician installer (Terry) were polite, informed and caring about my specific needs.Arranged a diagnostic/install appointment suitable to my needs. Communicated via text then confirmed by phone. ‘Terry’ was very thorough, walked me through what he was going to do during the inspection, then called me back (I was at work at that time) with a complete detailed diagnostic, and a price for the work required to complete the repair.Work site was clean post install, old equipment removed as requested. The repairs to the garage door were neatly done and as described, the new garage door opener is a thing of beauty.We needed this job done as quickly as possible; nobody wants to ‘manually’ lift and close a garage door period, but especially during the winter when it’s snowing every other day. Canadoor and it’s team of professionals had me up and very smoothly running in less than 48 hours.Exceptional service!
Bruce J
16:13 19 Feb 22
Really good experience. Our installer Terry was professional, on time and explained everything to us in detail about our new opener. He made sure that everything worked and triple checked everything before he left. I would call Canadoor again for sure. Thanks Terry!
Ryan Spurr
15:22 18 Feb 22
Hey Canadoor your tops! Ten Star! I was referred to your company by a satisfied client and I would highly recommend Canadoor. Jonathan and Jed were friendly informative professional and provided excellent workmanship. Not to mention the high quality garage door they installed. I am extremely happy and I thank Jason Campeau for coordinating the job in a very timely fashion. Great Job Team Canadoor! Regards, Sheila at 3140.
Sheila McInnis
16:45 11 Feb 22
Service and installation was excellent.But price for a 1.5 hr. Of work incl. parts was WAY to high in my opinion.Never got the brake down on the cost of parts and install on my bill.
Wolfgang Beech
22:50 25 Jan 22
Great work by Terry. Efficient and professional. Work was complete, neat and tidy. All issues were addressed and repaired. Will use again when needed, and definitely recommend. ?
Mark Santos
16:02 07 Jan 22
Great service! The technician was knowledgeable, friendly and efficient.I would definitely recommend this company.
Carol Sasseville
19:14 05 Jan 22
Called and couple hours later my door was fixed. Would definetly recommend. Terry was great and made sure everything was in working order prior to leaving. Thank you.
Stephan Nobert
19:20 04 Jan 22
Immediate answer to my phone call; friendly assistance; same day service! Curtis was great: friendly, answered all questions, fixed problem easily. I would recommend this company!Peter
peter mucalov
23:11 29 Nov 21
Amazing customer experience. Terry is the agent that was sent to help me not only he did help me but he was also kind enough to inform me about the next step I have to take. Patient and detailed. Will recommend this company for sure
H Magnum
09:02 27 Nov 21
I’ve dealt with Canadoor and Terry as my tech on two occasions now and he’s been amazing to work with. He’s professional and informative. His work was quality and he had everything working perfectly in no time.Booking my appointment with Jason was a very effortless experience and they were out to see me in a couple of hours or less from my first call.I wouldn’t go anywhere else for anything to do for my garage door needs.
Wylie Ford
18:09 19 Oct 21
From the beginning when I called they were fantastic to deal with. First I had them install new garage doors. Very professional no mess! I always get compliments for my doors. Then this year I had then install side mount openers. Super silent... best thing ever! The technician John V was amazing. Can't say enough about this company. Highly recommend them!
Sally B
22:12 18 Jun 21
Wonderful experience from start to finish. Keith was so knowledgeable and patient with our questions and decision making. The installation technicians were prompt and professional and the customer support staff are all very helpful. Highly recommend!
Sandra Celli
15:04 15 Jun 21
Great service. From the booking to the techs visit. Was happy with his approach and ability to get the door adjusted. Looking forward to getting a door opener installed and will definitely use their service in the future.
Awesome Installz
14:30 08 Jun 21
Thank you Canadoor. Garage door and front door looks spectacular!!! Awesome job by the installers. Jonathan and his brother Corey were very accommodating to our requests. Great personalities! All the staff were professional and personal as well. Highly recommend Canadoor. Thank you!Don & Sandi
Sandi Currie
21:40 04 Jun 21
As always Canadoor was very helpful from my initial contact yesterday Marion walked us through a couple to save us a service call. When these didn’t work a service call was scheduled. Curtis called this am to inform us that he would be arriving ahead of schedule. Upon his arrival he explained what was needed to remedy our issue. Curtis is very knowledgeable and thorough.
Richard Clayton
13:01 04 Jun 21
