DIY Garage Door Hinge and Roller Repair: A Step-by-Step Guide

Imagine this: you’re running late for an important meeting, and as you frantically press the garage door opener, there’s a sudden, jarring noise – your garage door rollers or hinges have given up! In that dreaded moment, knowing how to repair your garage door roller or hinge could save you time, money, and frustration. In this step-by-step guide, we’ll outline how even a DIY novice can get their garage door operating smoothly again – without having to wait for professional help. Say goodbye to missed appointments and hello to a sense of accomplishment as you learn the ins-and-outs of garage door maintenance.

Our article on DIY Garage Door Hinge and Roller Repair provides step-by-step instructions on how to repair hinges and rollers in your garage door. You’ll learn the tools you need, the materials required, and the steps necessary to get your garage door working correctly again. Additionally, we offer tips on how to maintain your garage door after making these repairs to extend its lifespan.

Assessing Your Garage Door

Assessing your garage door is the first step towards finding potential issues and fixing them before they become major problems. This may seem like a daunting task, but a quick inspection can save you from costly repairs in the long run. To assess your garage door properly, start by observing it in its natural state. Does it open and close easily? Do you notice any unusual noises or vibrations during its operation? These are all things to look out for during your inspection.

For example, if you hear a screeching noise when opening or closing the garage door, this may indicate that the rollers need lubrication or replacement. Alternatively, if you notice that it takes longer than usual for the garage door to open or close, this could mean that the springs are broken or need adjustment.

It’s important to note that an improperly functioning garage door can also pose a safety risk. In some cases, a malfunctioning garage door can fall unexpectedly, causing injury or damage to property. Therefore, regular maintenance and inspections are crucial to ensuring your garage door remains safe to use.

Think of assessing your garage door like going to the doctor for a check-up. You want to catch any potential issues early on and fix them before they become major problems. Regular assessments and maintenance can help prolong the lifespan of your garage door and prevent unexpected breakdowns.

Now that we understand why regular assessments are important let’s take a closer look at how to examine for sagging and roller conditions.

• According to a study conducted by the International Door Association, proper maintenance of garage door hinges and rollers can extend the overall lifespan of a garage door by up to 50%.
• A 2020 survey found that approximately 47% of homeowners have experienced issues with their garage door hinges and rollers at some point, highlighting the importance of regular maintenance and repairs.
• Research suggests that lubricating garage door hinges and rollers every six months can reduce the risk of common operational issues by as much as 75%, thereby ensuring smooth functionality and a longer-lasting garage door system.

Examining for Sagging and Roller Condition

Sagging is a common issue with older garage doors that have wooden frames. The weight of the door can cause it to sag over time, making it difficult to operate and putting additional stress on other parts of the system. Roller condition is also an important factor to consider during your inspection. Roller defects or damage can cause the garage door to operate poorly, leading to premature wear and tear.

As an example, if you notice that the garage door is not level when it’s closed, this may indicate a sagging issue. This can also be identified by examining the cables for any frays or kinks.

Examining for sagging and roller condition is important because it allows you to identify any potential issues early on and take action before they worsen. A sagging door or defective rollers can lead to additional stress on other parts of the system, causing them to wear out more quickly.

Some homeowners may be hesitant about examining their garage door themselves due to safety concerns. While it’s true that garage doors can be dangerous if not handled properly, taking basic safety precautions such as disconnecting the power source, wearing gloves and safety goggles, and enlisting a friend or family member to assist can greatly minimize these risks.

Think of examining for sagging and roller condition like checking your car’s tires. You want to make sure they’re in good condition to avoid blowouts while driving. Similarly, assessing your garage door’s components can help prevent potential breakdowns while operating it.

Now that we know why examining for sagging and roller condition is important let’s move on to how to do so in detail.

Inspecting Hinges and Steel Tracks

Before starting any repair work, it is crucial to inspect your garage door first. It would help if you examined the hinges and steel tracks that hold the garage door in place. The hinges can wear out over time, causing the garage door to become noisy or not operate correctly. Similarly, the steel tracks can become bent or misaligned, causing further damage to the roller and hinge assembly.

One way to check for loose hinges is by opening your garage door halfway and gently lifting it by hand. If there is any give or lateral movement in the hinge, then it needs to be tightened or replaced immediately. Another way to check for worn-out hinges is by looking at the pivot points. If they are worn out, then you will see a gap between the hinge plates.

Continuing on with your inspection, carefully examine the steel tracks that guide the rollers as your garage door moves up and down. If they are not level and aligned correctly, then your garage door may not work smoothly. Look for any dents or bends along the tracks since they can cause stress on rollers leading to a malfunctioning system.

Some people believe that checking these things requires professional assistance because of its sensitivity. However, home inspections are safe if done right. All you need is a basic understanding of how garage doors work, and you will know when something does not look right.

Once you have properly checked everything and evaluated their condition, you can now move on to fixing your rollers.

Repairing or Replacing Rollers

Rollers play an essential role in keeping your garage door operating smoothly. They allow the door to move up and down without too much noise or resistance. Over time however, they get worn out because of constant usage which leads to unnecessary strain on them.

Before proceeding, you need to ensure that the door is locked in its open position by placing a clamp. Then, using a socket wrench, remove the hinge holding the roller on the door section. Slide the roller out of the track carefully and replace it with a new one.

It may seem like a straightforward task to put on a new roller, but it is essential to note that there are different types of garage door rollers. For instance, nylon rollers are perfect for lightweight garage doors, while steel rollers work best for heavier ones. Therefore, it is vital to choose the right type of roller for your garage door.

Many people believe that replacing rollers requires professional assistance due to the weight and tension of a garage door. Still, if you follow proper safety precautions like locking the door during replacement and wearing gloves, it is possible to do this yourself.

Think about how your car drives on wheels without any resistance or noise when functioning smoothly. Similarly, your garage door must slide on good-quality rollers with no damage or hindrances for efficient operation.

Once you have done all necessary repairs and replacements, moved on from fixing hinges and steel tracks, it’s time for some final touches!

• Rollers play a critical role in maintaining the efficient operation of your garage door. To ensure smooth functioning, it is crucial to replace worn-out rollers with the appropriate type based on the weight of your garage door. While many believe that professional assistance is necessary for roller replacement, you can do it yourself by following proper safety precautions. Overall, investing in high-quality rollers is essential for a long-lasting and noise-free garage door operation.

Steps for Roller Adjustment and Replacement

One of the most common issues with garage doors is when they start to make excessive noise or simply fail to operate smoothly. A likely culprit in such cases are worn-out rollers that require adjustment or replacement. If you want to keep your garage door functioning properly, it’s critical to address these issues as soon as possible. Here are a few practical steps to help you adjust or replace your garage door rollers.

First and foremost, start by examining your door system carefully before determining whether roller adjustment or replacement is required. Rollers that are broken, chipped, or cracked need to be replaced instead of adjusted. Additionally, check if there is any wear and tear on the tracks and hinges. Keep in mind that even minor damages can compound over time and lead to bigger problems down the road.

Once you’ve identified the problem, get ready to take action. Start with an inspection of the positioning of your tracks against the wall as well as for obstructions such as obstacles in the way. If you see something out of place or if anything appears misaligned, use a rubber mallet or hammer to gently coerce it into proper position. Be sure not to hit the track too hard as this may cause further damage.

Next comes adjusting the top bracket of the track so as to shift it slightly towards the back of your garage. Doing this will realign everything else more keenly and hopefully get rid of any popping noises due to friction between the track and door rollers. This step might seem trivial at first but might save you plenty in terms of repairing other parts later on; it’s also surprisingly cheap and quick.

In case adjusting the track’s alignment doesn’t solve the problem, it’s now time to move onto either replacing or lubricating old rollers. Undoubtedly members equipped with ball bearings move more fluidly than those without, but it’s worth weighing up the cost of fitting all new parts against your available budget before committing too deeply.

To replace garage door rollers, first ensure that you have replacement rollers and openers handy. Next, turn off the power to your garage door opener to prevent any accidents or injuries. Once you’ve secured the opener, lock your garage door in place below the roller that needs replacing. Now, use a pair of pliers to remove any bolts or screws holding the old roller in position. Slide the roller from its mount and then attach the new roller by sliding it into place and securing it with screws or bolts.

Think of it like this- garage doors are an integral part of any home today. They not only protect your vehicle and other belongings from theft but also can help reduce energy costs by ensuring that heat/cold is not lost through gaps etc. However, if you neglect proper maintenance and repairs now, they will end up costing you more in the long run.

With your rollers replaced or adjusted, turn on your electric garage door opener again, checking to see if everything is running as smoothly as possible. If everything seems fine then move onto fixing hinges and steel tracks.

Fixing Hinges and Steel Tracks

If your garage door is making grinding noises when opening or closing or it’s moving unevenly, chances are your hinges or tracks are out of whack. As time progresses moisture buildup around mechanisms within the system can lead to metal hinges corroding etc. Similarly, if there’s too little tension around one side of the system when compared with another it might cause problems down the road- hence adjusting this early on will help reduce further complications.

To fix such issues first ensure that power is turned off- then unscrew each hinge using a drill/driver and a hex-head bit. Check each hinge closely for any bent parts or breaks that might need replacing before re-screwing everything into position.

If you find that it’s difficult to close your door especially when it’s partially open, the tracks might be at fault. Take the time to clean them thoroughly- debris or other materials can often accumulate around the edges of tracks impeding their movement. If after cleaning everything out you still have difficulty in closing/opening the garage door then use a rubber mallet to gently encourage everything back into alignment (making sure not to hit it too hard).

In case of bigger issues with moving parts like bent tracking or broken hinges, the best choice is to replace these rather than trying to repair them. They might seem expensive at first glance however in the end, it will help save your wallet from further pain as more parts and labor will need to be done if such problems persist.

Lastly, don’t forget about lubricating your garage door once the repairs are done. Use a silicone-based lubricant on all moving parts of the door system such as hinges, rollers, etc.-don’t use oil-based lubricants as they tend to clog up mechanisms over time.

By following these simple steps you can ensure uninterrupted service from your garage doors without having to consult a professional always!

Safety Precautions and Repair Steps

Repairing or replacing garage door hinges and rollers can seem like a daunting task, but it’s important to prioritize safety during the process. Not taking necessary precautions can lead to serious injury or even death. With that in mind, here are some useful tips to help you with proper safety and repair steps:

First and foremost, turn off the power supply or unplug the opener before beginning any repair work. You don’t want the door to accidentally close on you while you’re working on it. Also, be sure to wear protective gear such as gloves and goggles to safeguard against potential injury from metal pieces.

Next, use the right tools for the job. Make sure you have the appropriate wrenches, pliers, and screwdrivers needed for repairs. Using improper tools can result in damaged parts or equipment.

Furthermore, never attempt to lift the garage door alone if it has heavy components or torsion springs. Call a professional if you need assistance with these parts.

It’s also important to avoid stepping on any of the tracks during repairs – not only could this affect their alignment but it could also cause serious injury if your foot is caught.

Think of safety precautions during garage door repairs as a seatbelt when driving – it may not be something you absolutely need every time, but it’s vital to have just in case an accident happens.

Final Touches for Garage Door Maintenance

Now that you’ve assessed and repaired any issues with your garage door hinges and rollers, it’s time to give your garage door a little extra love to keep it running smoothly for years to come.

Start by lubricating all moving parts of the garage door – including hinges and rollers – using silicone spray or white lithium grease. This will help to reduce the wear and tear of these parts and keep them functioning better for longer.

Next, check the bolts that attach the tracks to the wall. Over time, these bolts can loosen and cause the tracks to shift out of alignment, which affects the overall safety of the garage door. Tightening these bolts can help prevent this.

Giving your garage door a little extra attention after repairs is like giving your car a good wash after some maintenance – it shows you care and helps keep things running smoothly.

Finally, consider investing in a weather seal kit for the bottom of your garage door. This will help to keep out leaves, debris, and water during inclement weather conditions.

Additional tips for general maintenance include keeping an eye on cables and springs – if they have visible wear or rust spots, it may be time to replace them. And, ensure all nuts and bolts are tightened regularly so there is no risk of injury or unexpected damage.

Remember, DIY garage door hinge and roller repair can be done effectively with proper safety precautions and simple tools. If you’re uncertain or uncomfortable with any aspect of repairing your garage door hinges or rollers, don’t hesitate to call in a professional for assistance.

Lubricating and Bolting the Garage Door

The final step in your DIY garage door repair is to lubricate the moving parts and ensure that the bolts are tight. This step is crucial for keeping your garage door functioning smoothly and preventing future problems.

To start, apply a silicone-based spray lubricant to the hinges, rollers, and tracks of your garage door. This will help reduce friction and noise when the door opens and closes. Be sure to wipe away any excess lubricant with a clean cloth.

Tightening all bolts on your garage door is also important to ensure that it functions properly. Over time, the bolts may become loose due to daily wear and tear or weather conditions. Loose bolts can cause unnecessary strain on other parts of the door, leading to further damage.

However, it’s important not to over-tighten the bolts as this can cause them to strip or break. A good rule of thumb is to tighten them until there’s resistance and then give them an extra quarter turn.

Think of your garage door like a car engine. Just as you perform routine maintenance on your car to keep it running well, you need to perform regular maintenance on your garage door for optimal performance.

Neglecting this final step can not only lead to more expensive repairs down the line but can also pose safety risks. By ensuring proper lubrication and tightening of bolts, you are taking steps towards preventing accidents such as a falling garage door.

In conclusion, taking care of your garage door through regular maintenance is essential for its longevity and safe functioning. With this DIY guide on how to assess, repair or replace rollers, hinges and steel tracks, and lubricate and bolt your garage door, you have all the tools necessary for successful DIY repairs. Always remember to put safety first, and if you encounter any issues that you’re not comfortable resolving on your own, don’t hesitate to reach out to a professional garage door repair service.

What Our Customers Have to Say

From the time I placed a phone call to the arrival of Noah to assess and fix our garage door, the service was great.Noah was knowledgeable and explained everything he was doing and did some extra inspections to ensure that our garage door was functioning well.Would definitely recommend..

Victoria Li

21:21 24 Sep 24

Tyler was great - he spent time explaining what he was doing for us and the future maintenance plans. Installing these doors was one of the best expenditures we’ve made. Excellent products and service

Neil McKay

18:26 18 Sep 24

Tyler from Canadoor was amazing. He came in to look at my broken garage door opener and was able to fix it on the same day! He was polite, quick, and efficient. Tyler was also happy to answer any questions. I will recommend this company to all my friends and family! I also loved the maple syrup. 5/5 stars for sure!!!

Syleen Betts

16:16 17 Sep 24

I had an excellent experience with Jamie from Canadoor Garage Doors. After a cable snapped on my garage door last night, Jamie was able to come out and fix it the very next day, just after lunch. His punctuality and efficiency were impressive. Not only was he well-priced, but he also took the time to thoroughly explain the issue and the solution. Jamie's commitment to outstanding customer service truly set him apart. Highly recommend him for anyone needing garage door repairs!

Campbell Paton

20:53 05 Sep 24

Tyler and the other technician were professional and polite. They explained everything they were going to do and did a great job. The service was fast and smooth. Thanks for the maple syrup. What a great little bonus. I would definitely recommend Canadoor Garage Doors to anyone looking for a repair or new door.

Lisa Maillet

16:05 07 Aug 24

Booking was seamless and done live with a wonderful person in the office. Emails followed once the tech team was on route, followed up by a call from Aidan to let us know he was on his way. Once he and Ryan arrived, they looked over everything, assessed the situation and came up with a thoughtful recommendation for us to consider. They executed the plan on the spot. Did an excellent job and left the site cleaner than when they arrived. Super experience - recommend them and will use them again for our next project.

chris tambakis

16:49 03 Aug 24

The service was excellent. We booked an appointment for a quote, and on that date we were informed by text that the service person was on his way and they sent us a photo of him, as well as a link to follow where he was exactly. Eric was knowledgeable, efficient and very courteous. It took 6 weeks for our door to come in. Eric did the installation, very professional job. We are very happy with the product look and functionality. It is so smooth and quiet compared to our twenty some year old door. Would definitely recommend them.

Jocelyne VanSantvoort

12:22 02 Aug 24

We reached out to Canadoor based on the online reviews, which happily did not disappoint. Terry (the technician) and his apprentice Riley, arrived promptly and were nothing but kind, knowledgeable and professional. Terry and Riley took the time to work with us answering our many questions to arrive at our desired door. One of the most interesting aspects of our meeting with them was Canadoor's ability to take our specs into account, communicate them to head office which led to high quality renderings of what the final product would look like. Ellen, a Product specialist was also great with answering our questions related to the sale itself. We would highly recommend Canadoor to everyone, and the maple syrup was a classy touch.

Andrew Tegho

19:36 08 Jul 24

Excellent, quick response, even on a long weekend. Service desk team answered our call in minutes and the tech arrived in less then an hour. Very impressive, your team is awesome.Thanks again, great work, we will highly recommend your company to our colleagues and friends.All the best, Jeff & Sue.

Sue Barrett

23:25 30 Jun 24

Professional and courteous service from start to finish! Communication and explanation from coordinator and Terry (technician) of what the repair would entail was amazing. Gave us a clear description of what was needed, the options available, along with clear pricing. No pressure at all to buy a costly new door but provided a recommendation that we understood and could agree on to proceed with a repair of an older garage door. I really can’t say enough about this experience as Terry showed up on time, was meticulous in his work and we have trust in the end result. Thank you Terry and Canadoor Garage Doors for the level of service everyone appreciates and wants but rarely sees!

Val Duke

20:14 24 Jun 24

Logan was great. Came quickly with updates to when he would be coming. Gave us options on fixing our garage door and let us know of anything else we made want to repair in the future. He’s a great employee who we would definitely work with again! Thanks Logan

Christine Milligan

19:05 23 Jun 24

I was fortunate to have Terry as our service technician for a broken lift cable on our residential door. Not only was Terry a very pleasant human with top-notch customer service skills, he went above and beyond to provide guidance on proactive things I can do to expand the life of my door and options for future replacements. Highly recommend due to Terry's amazing work.

Michael McCarthy

12:48 07 Jun 24

I'm very happy with my overall experience. I had dealt with Derrick in sales who was very personable and knowledgeable. On the installation process , Jonathan and his colleague (sorry , forgot his name) did a great job on installing the door and opener. Jonathan came back later to install the trim and just recently did the caulking. My girlfriend asked if he could enhance the black door hardware, which he did. Looks like new again. Thanks again Jonathan. I would like to thank also all the ladies in the office who I had to communicate with. Thanks again everyone for a pleasant experience.

Terry Kurchaba

19:46 06 Jun 24

My experience with Canadoor has been extremely positive and I would give this company not five stars but ten. Their service technicians are the model of professionalism. They are knowledgeable, curious, and leave the work area spotless.

GILBERT BARTOLINI

16:25 02 Jun 24

Jed and Noah did a great job. Fast and accurate. Both very friendly. My only concern is that I had to leave before they were able to finish. Not sure of exact way to open door without the remote. Is there a keypad or telephone app?Otherwise I was very happy with the installation process

Rick Sackfield

16:30 31 May 24

Tyler was fantastic. Very knowledgeable and polite as well as pleasant. Excellent technician. Explained everything thoroughly with recommendations. Went the extra mile when I had questions about the trim kit.Would not hesitate to refer him to anyone who has garage door issues. Very pleased. He is a huge asset to Canadoor👍

Rocco Maida

15:25 30 May 24

Canadoor just completed repairs to my Garage Door and I am very Happy with the new installation. The Technician was very professional and gave me several options to choose from. The installation was done with great workmanship and we are very satisfied. Well done guys.

Frank Rexton

23:22 08 May 24

Great service! Our garage door broke and Canadoor was able to come out to fix it very quickly! Aiden was a very knowledgeable technician and explained everything he was going to do before doing it. He also gave us repair options to suit various budget needs. Would definitely recommend!

Cheryl Spicer

22:50 12 Apr 24

We have just completed a new garage door installation with Canadoor Garage Doors and could not be happier with the whole experience. We started with a visit to the Barrie office and initially met with Jason. He helped us through the whole sales process and after guiding us through several options we decided to order a new Amarr Northwoods door. We also required a new "high lift" kit plus a Liftmaster wall mounted opener. Before leaving we were given a tour of the Canadoor office facility. Very impressive setup. Next we were working with Ellen from the Install Coordination team. She setup an onsite visit by one of their technicians (Jed) to doublecheck specifications for the door size etc. Once all site specifications were confirmed to be good the door was ordered with an expected ETA given. The door arrived a week earlier than promised. We then coordinated with Ellen for an installation date. The door install was supervised by Jonathan with an assistant. They did an excellent job with the door, opener, and highlift kit installation. Post install we have heard back from Ellen on two occasions to ensure we are completely satisfied with the overall installation project. We love the new door but wanted to pass on our appreciation for a job well done by all!!. I would not hesitate to recommend the folks at Canadoor for your garage door requirements.CheersKevin RBolton. ON

Kevin R

19:40 02 Apr 24

I was very impressed with how booking this appt was quick same day service and the notification that the tech was on his way with tracking your tech details. Colin repaired our garage door efficiently he saved the day as my car was stuck in my car.i would recommend this company. Thank you.

Lorraine Armstrong

13:16 23 Mar 24

We had Canadoor out to fix our Garage door today. Logan the service tech was great. He was very professional, polite and courteous. He inspected the door and gave us a few options to choose from without pressure. Overall it was a fantastic experience. Would highly recommend using Canadoor.

Kyle Warren

16:58 15 Mar 24

Tyler was absolutely Amazing, Polite and very Friendly!! So greatly appreciated! A big Thank You Tyler! It's nice to know that young Lads like you take pleasure in the work you do. Good Luck with all your future endeavors!!

Roberta De Rose

21:25 23 Feb 24

I would highly recommend Canadoor to anyone who is considering changing their garage doors. Their customer service was top notch from the very first day we walked into their showroom. We didn’t know that they recommend making an appointment when visiting their showroom, but they welcomed us in and made time for us.When we were ready to place our order, because of conflicting appointments with my husband and myself, they did a zoom meeting with us both and we were able to place our order through a zoom call, it was awesome.There was so much communication, we were never left out of the loop, they absolutely run a fabulous business.Two thumbs up for sure!! 👍🏻 👍🏻

Kerry Easton

20:37 07 Feb 24

I was extremely pleased with the installation process for my new garage door. Jed and Tyler did a great job. They were on time and left the work area neat and tidy. Jed even offered to sprinkle salt on some icy patches for me.On the second call Logan and Tyler returned to install the hardware and weather stripping. Meticulously measuring the locations it looks perfect!Thanks to the team for a great job. I highly this local company. Canadoor Garage Doors

Susan Evans

19:10 01 Feb 24

Fantastic service. First, there was an excellent communication from the office. The technician, John, was right on time. He took time to listen to my concerns, then assessed the situation. Clearly explained what he was planning to do, what potential issues he may encounter and possible solutions. And then just did the job. Before he left, John asked if there is anything else I think would require his attention. It was so refreshing to get a solution focused service.

Robert Malitek

15:32 16 Jan 24

Awesome experience dealing with Canadoor. From the front line installers to the professional courteous ladies I talked to on the phone. Price for a custom door installed with zero headroom was very reasonable. I would 100% recommend Canadoor to anyone looking for industrial or residential maintenance or installation needs. Prompt and seamless service.

mike butler

22:56 11 Jan 24

Experience was very good. Aidan was very knowledgable and professional. He was also very helpful in helping me solve my problem. Communications were great, and he talked me through the entire process giving me options. Would definitely recommend him! And your company!

Darren Larsen

19:11 05 Jan 24

Corey was great. Response time was quick for being at night. He was SUPER informative and laid out all our options. Doesn’t hurt that he’s an avid golfer too 🏌️‍♂️.Catherine on the phone / in the office was AWESOME too (sorry if I spelt her name wrong 😑).

Ian McBoyle

03:16 03 Jan 24

Canadoor provided excellent customer service from start to finish. Their technician Brett did an excellent job with the installation of my new garage door opener, he was very polite and professional. Thank you Robin, Jessica and Brett for making this a great experience. I highly recommend this company.

Don Pledge

01:45 22 Dec 23

Jed and Nathan were so professional and were able to reinstall my existing door with no problems! I will be using them again for my garage door needs. Thank you to you both for an easy and quality experience!

Josh Cyr

17:15 19 Dec 23

Aidan was able to see the problem right away. He still did a full check of my garage door and showed me what else he found. He gave me prices right away for all the options and fixed it on the spot. He was very professional and courteous.

Terri Brezinski

17:15 12 Dec 23

Very professional, addressed questions and concerns with politeness, very knowledgeable. Honest and had my best interest at the forefront. Would highly recommend. Very pleasant and engaging. Also want to acknowledge Nathan as well. Very polite and went the extra mile. They both did. I would highly recommend this company, and I also would highly recommend both these installers. Very happy customer and will be a repeat customer in the future.

Janice Burnett-Holler

01:50 08 Dec 23

The two installation technicians did an absolutely fantastic job.They arrived on time, happy and friendly and they took very short breaks, performed very high quality work in a short time frame and were quite pleasant. They definitely know their stuff and are an asset to the organization. 5/5 stars

john

15:42 06 Dec 23

I recently had the door technicians out to make some modifications and adjustments. I have to say that the work was exemplary. The experience with working with their customer service was incredible, communication was excellent. I would recommend their services to anyone looking for a new door or service on an existing door!! Barry C.

Barry Caverly

14:44 06 Dec 23

They know their stuff and did a great job from Sales to Installation. Highly recommended.

Bryan Callaghan

16:05 04 Dec 23

Canadoor is a trustworthy and reliable company that excels in providing exceptional garage door installation services. Their expertise, professionalism, and commitment to customer satisfaction set them apart from the competition. With their expertise and commitment to customer satisfaction, they strive to deliver exceptional service and ensure a smooth and hassle-free experience.

Jeff Revoredo

14:50 02 Dec 23

They were amazing! Polite, friendly, efficient and skilled. They worked independently, let me know what to expect and updated me when appropriate. My garage doors look amazing and they didn't leave any mess behind for me to clean up. They were awesome!

Juliet Jackson

21:38 29 Nov 23

Absolute pleasure working with Aidan to change up my garage openers today. Started off with a quick inspection, a quote and he was of to the races replacing both units in a matter of hrs. His work is very clean and we couldn't be happier with the products. Big thanks from the Fam and will definitely be calling you back when we pick out the garage doors.

Jamie Scott

00:58 24 Nov 23

We had installed a 9 foot wide garage door. The job went well, the door is good. Ryan and LoganAre nice guys. I would recommend your company to others. Thanks again.

Daniel Barton

18:18 22 Nov 23

Ryan did a great job installing our doors. Was exactly on time and kept us informed of progress. His workmanship and attention to detail was much appreciated. Very pleasant to deal with. Thank you.

Bruce Gwilliam

16:10 21 Nov 23

Great service. Only waited one business day for a technician to come out and fix garage door. Brett was efficient and knowledgeable of his work. Would definitely recommend this company to anyone needing their garage door fixed. Thanks again

Carole

23:37 20 Nov 23

The two installation technicians did an absolutely fantastic job however they did identify that part of the installation was made without the proper tools but this will be corrected upon their future return. They arrived on time happy and friendly they took very short breaks performed very high quality work in a short time frame and were quite pleasant. They definitely know their stuff and are an asset to the organization. 4.9/5 stars

john

20:26 08 Nov 23

Derrick at Canadoor was awesome to deal with, he made the whole process so easy for me. I needed a custom size garage door installed and it seemed to be impossible to find. The team at Canadoor was able to get a custom door made up for my project at a good price! If your looking for a custom size roll up door or any garage doors I highly recommended giving canadoor a call.

Jason Minnick

20:30 02 Nov 23

Aiden was very personable and knowledgeable. He pointed out some issues and items we could add to our doors upon inspection. In the end though, he respectfully listened to our wishes and did not oversell, just fixed the specific issue efficiently. I was impressed with your company's personal touch with the written attributes of our service specialist before he arrived.I would not hesitate to contact Canadoor again should any issues arise.👍

Niki Robertson

18:41 16 Oct 23

If I could give these guys 10 stars, honestly I would. We had a problem with our garage, door it came up all of a sudden, they were here, they fixed it gave us an estimate did whatever they did but both of the technicians were just wonderful. They were Ryan, and Johnny, wonderful technicians. I really appreciated it, I did because you don’t get this kind of service with all services that sometimes you may have to call. They did a great job. There’s nothing more I can say we’re very happy. I wouldn’t think twice about having them back here. Thank you.

trucker malone

23:31 09 Oct 23

From the minute we walked in the door at their showroom we could see and feel these guys where different, they were very friendly and courteous. We sat down with Jason and we worked out what we wanted, he was very professional and knowledgeable about their products. We were told it would be about 4 to 6 weeks before install could begin, however we got a call with in 4 weeks that they where ready to start the install of the doors. We sorted a mutual day for installation and for 2 days later for the install of the aluminium capping and weather stripping. Jed and Johnathon H were the 2 techs that came to install the doors and boy do they know their job. They did an amazing job installing the doors and kept the job site spotless and were extremely friendly guys. 2 day later Johnathon C turned up to install the Aluminium Capping and weather stripping and boy what neat and great job he did, he too left the job site spotless. My wife and I can only give 100% praise for this company and their team if you want garage doors installed this is the team to do it.

Rab C

15:53 27 Sep 23

Terry was excellent. Extremely professional knowledgeable and courteous. Terry diagnosed the issue and repaired the unit. No hard sales or pressure to buy new. When we need service or are looking to replace our garage doors we will be calling you!

Debora Hume

13:42 20 Sep 23

Aidan was polite, professional & a pleasure to have work on my garage door. The device & repairs have made the door work better than it has in years. I highly recommend Canadoor Garage Doors. Thank you Aidan!

Janet Barlow

15:37 14 Sep 23

Outstanding business right here! I needed a garage door opener installed quickly, and let me tell you, their service was on point, exceeding my expectations. Aiden, the technician, handled his business with true professionalism, getting everything done just like he said he would. I'm giving my full recommendation to anyone out there looking for top-notch help in this field.

Shawn H

19:36 14 Aug 23

Ryan is an extremely friendly, efficient, knowledgeable, professional person. Our door capsized at 7:30am. By 9:00am it was completely repaired. Shout out also to Robin who took my early morning phone call and coordinated everything. I am very impressed.

Bruce McColm

13:23 14 Aug 23

From the initial phone call until the job was done, communication was top notch. Both Ryan and Jed were great at their jobs, and I would not hesitate to call Canadoor with any other issues with my garage doors. Highly recommended.

E Knight

15:27 01 Aug 23

I recently had excellent service from Canadoor and their service person Jed.Canadoor communicated with me for time & date to make an appointment then called me to confirm the day before and also notified me the day Jed was coming. Jed did a complete assessment of my garage door and gave me several options to choose from to fix the problem and also mentioned some preventative maintenance.Just overall great service. I would highly recommend Canadoor.

Jan Planche

21:24 18 Jun 23

Jed is extremely knowledgeable and super helpful. Jed and Derek came to my door, super professional and incredibly helpful. They listened to me about what the issue was, didn't rush me through my explanation and then they made me feel like this was something that was an easy fix. Jed assessed everything once we were able to get my door open and provided me options. I was told they would be here between 2:30-3:30. They were here earlier, and in the time I should of been waiting for arrival, my door got fixed. Unheard of!!!!I am so thankful and would recommend Jed, Derek and this company over and over and over again! Thank you so much!

Zoe I

19:29 13 Jun 23

Exceptional customer service from the time of my initial call to inquire about a quote with Bonnie right through to the technicians Terry and Derek attending my house. All were very personable, knowledgeable and professional and took the time to explain the process and my options. I was particularly impressed with the text message that I received prior to my appointment time which provided the name of my technician and a photo so that I was fully aware of who would be attending my house. Nice personal touch!

Kim Kouri

18:49 29 May 23

We are extremely satisfied with the entire process to get a new garage door. Right from the technician who quoted to the helpful office representatives and the installation technician. All were knowledgeable, friendly and polite. We appreciated their upfront approach and that there were no hidden fees or additional costs. Worth every penny!

Kendall G

14:12 19 May 23

Well where do I start. Sara the sales rep who help me with what door I wanted. Mark who came over to do all the measurements and let me know what I needed to do before the install and Aidan and his assistant who did the installation and clean up. Great job by all the Canadoor team I would recommend them highly.

Gord Hiscott

20:38 03 May 23

Updating my review.Originally I was upset about pricing, however I was contacted by customer support and they went over everything in my bill. Truly an excellent company with amazing customer service and knowledgeable technicians. The two young men who fixed my garage were fast and professional, parts are under warranty.I recommend to anyone who’s googling pricing to consider that sources may be old (before COVID) and that a lot of company’s won’t go the extra mile like these guys will using high quality parts. Very satisfied with my experience and super easy to get a hold of them when you have questions

Nicole Dice

14:31 21 Apr 23

My whole experience so far has been outstanding. Phone reception was very polite and nice to talk to. Technician was very knowledgable and helpful. Installation was quick and the installers were very friendly.

Debbie O'Hara

16:24 18 Apr 23

Logan and his partner did excellent job today installing our new garage door and opener. Very pleased with there service. Thank you for great work.

Kevin Walters

22:39 10 Apr 23

I look after a building complex in Midland that has underground parking. Recently I had issues with the door opening for tenants. I could not leave it open for security reasons and the risk of the pipes freezing as it was cold out. I called Canadoor for a service call and they arrived within two hours. They were very professional, knowledgeable, and extremely polite. I was very impressed with their on site service. Was also impressed with the time frame that the phone call was answered and the professional manner that the issue was handled with the importance of getting the issue resolved. From my call being answered to the rapid service call, it was a great and rapid experience.

Lila Alexander

16:13 29 Mar 23

I had builder grade garage doors replaced. The replacement is very quiet opening and closing, as well being insulated doors there is no longer a rattle from the wind. They look phenomenal and installation was fast and professional. I would highly recommend Canadoor to anyone.

Frank Mayer

19:44 17 Jan 23

Canadoor has provided our company with a polished and professional manor, not often given to today's environment. Quality workmanship, in a timely manor. Very happy with our decision to make the switch to Canadoor.

Kathrine Marshall

19:03 05 Jan 23

Mark was timely, knowledgeable and walked me through my options. I appreciated his insight and professionalism. Garage door was repaired quickly and efficiently and preventative maintenance was done. This is my second experience with Canadoor and I am definitely a happy camper!

Diane Woolfrey

15:06 21 Dec 22

The Canadoor representative that came to our home was absolutely wonderful. So knowledgeable, helpful and intent on giving us the best option for our project. From the initial phone call to schedule the service, to the service itself, we were so impressed with the whole process. Thank you so much. Would recommend Canadoor to anyone.

Mimi Barber

21:59 13 Dec 22

Canadoor was very professional from speaking to book over the phone to completing service. I mentioned that I have kids who use the garage and there were issues with it closing safely. She immediately found the closest appointment next day. Terry was my technician, found the problem immediately and made sure all components were also working well and safe. He fixed the problem on the spot and all was great. Fast, efficient and professional from booking to service. Thank you!

Ahilan Kathirgamathamby

20:37 24 Nov 22

Our new garage door looks terrific! The installer (Mark Hardy) arrived promptly at 8:30 am and worked diligently and professionally to install the door perfectly! It sports a quiet automatic door opener! Mark ensured that the 22 year old existing trim was completely covered, carefully and neatly caulking to completely finish the look of a beautiful new garage door! He took time to explain some maintenance and problem solving tips, which I greatly appreciate! Thanks again Mark Hardy and Canadoor!

Diane Desgroseilliers

22:33 28 Sep 22

Zach was very professional. He showed up on time and was polite. There is a $130 arrival fee that goes towards any repairs if needed. I think this is reasonable. He was here for under an hour and fixed what needed to be fixed for a little more than what I was expecting to pay... but overall good service that I will use again if needed.

Ryan O

21:03 06 Sep 22

The whole Canadoor team was great to deal with for our garage door repair. The technicians were friendly and quickly found the problem and provided a few differently priced solutionsThey quickly repaired the door,checked it for proper operation and then explained it all to me and were then cleaned up and on their way. I would highly recommend them, and a fair price too

T X

21:02 24 Aug 22

Excellent customer service. Terry went over and above to complete the job in a timely manner and leave the site clean. Gave us full instructions for usage and maintenance of our doors and opener’s. I would highly recommend Canadoor!

Mike Newton

00:38 12 Aug 22

It was a pleasure having Terry come and explain every detail and give us options. Talked us through every step of our fix and explained the new operations. I would recommend Canadoor to anyone who wanted great work done in a timely manor. Thanks again to Terry.

George King

16:19 19 Jul 22

The only reason this got 4 stars instead of 5 is because there was a bump or two getting the appointment booked but it was more a technical glitch than anything else. Ryan came out and fixed my door. He was friendly, knowledgeable and efficient. He took the time to explain everything to me, made some suggestions, gave me a quote and did a great job fixing the problem. I would absolutely recommend Canadoor.

Diane R

18:04 25 Jun 22

Kaleb was not only knowledgeable but on time and professional. He came the day the appointment was set to go over the options we had for replacing out broken door. Was willing to shed light on what I needed to do to be ready for him when he came. Answered all my questions, was not pushy in any way. Knew I wanted an opener but understood it was not in the budget at this time and did not make me feel awaited about it. When the install date was booked he showed up within the time slot I was provided. He installed my door perfectly and made sure I was happy. The office staff was present to deal with when I originally called, the lady (who I am not sure if I got her name or forgot it… sorry) was clear to understand and was able to get me set up with an appointment. I would and will be recommending Kaleb and Canadoor Garage doors to anyone! Thank you for the professionalism and quality of work!

Michael Connick

19:04 16 Jun 22

We had some terrible trouble with how our garage doors were installed by another company. Terry was able to get to our place with short notice and stayed late to make sure everything was working well and our house was secure. His service was very friendly and courteous and ensured we were happy with everything before he left. I would highly recommend this business.

Matthew Wise

23:31 10 Jun 22

A1 service from first phone call to arrival of technicians who were polite knowledgeable respectful and friendly. Highly recommend this company.Ray finished job today June 3. Excellent work. Again friendly efficient respectful.

Joy Davis

18:17 03 Jun 22

We had an emergency situation: garage cord broke. From the call to visit (Joshua), people were courteous and very understanding of our situation.I called on the morning and they were able to come early afternoon.Highly recommend this business!!

Agustina Alcantara

19:34 02 Jun 22

Fast, courteous. The techs were very knowledgeable and gave me tips on maintaining our garage doors. I could not have asked for a better experience. Definitely recommend!

Miranda Travis

18:43 27 May 22

The service was awesome. Zachary was amazing. Would definitely recommend his service. Have nothing negative to say. He was prompt, very reasonable quote for the service provided. I am satisfied as a customer.

Roby Jose

14:39 27 May 22

Used Canadoor Barrie this morning, couldn't get out of my garage.Terry and Jason were here within an hour fixed my problem.Two of the most personable, helpful and obviously, knowledgeable.Thank you for a job well done.

Bill Gillies

17:45 25 May 22

So after a few bumps I got Jason. Absolutely amazing. Superior service and that’s what I want from a company I’m paying. Right now I’m over the moon with the work he did and his professionalism.

Angele Henderson

18:16 09 May 22

Garage door torsion spring broke. Called to book appointment. Next day Zachary came by 8 am and in no time had my door fixed and operational even better then it was before. Highly recommended. Very skilled and knowledgeable.

Neroxz

14:02 21 Apr 22

Recently had out garage door fixed. Had Jed and Ryan do the job. They were a pleasure to deal with and very professional. They fixed our issue and explained everything they were doing. Fantastic experience!

mandie s

00:02 20 Apr 22

Service arrived within 24 hours of first contact, which is amazing considering I’m about 40km out of their service area. The technician, Jacob, was very polite and respectful of the fact that my one year old daughter in the home is not yet eligible for vaccination and kept his distance. He fixed the garage door and the opener within an hour and even lubricated the door for free. On his way out he left me a canister of lubricant and instructions for maintenance so I don’t need to keep calling. Would recommend without reservation!

Omid Amirtabar

20:32 23 Mar 22

Couldn’t have asked or received better service. Starting with a cheerful Shannon answering my call and setting up the appointment to the exceptional, pleasant and prompt service of Andrew and Jed.Highly recommend and wouldn’t hesitate to use again in if future if ever required.Thanks Canadoor!

Bob Rose

19:07 21 Mar 22

He arrived on time and quickly diagnosed the issue with my garage door. He provided me with options and he was able to repair my door very quickly and for a very reasonable price. I am very pleased with the outcome .

Troy DeHart

17:22 03 Mar 22

Terry and his partner were terrific. They diagnosed the issue, explained everything clearly then fixed it. Their professionalism was evident in everything that they did.

D Gillan

22:01 23 Feb 22

Prompt and efficient service. Greatly appreciated Terry explaining what he was doing and why. Such a relief to have the door fixed and running so quickly. Thank you Terry, Mark.

Cheryl Swan

16:30 23 Feb 22

Very friendly service and they did an excellent job. I would recommend Canadoor to anyone who would like excellent service with a dependable, quality product. Thank-you Canadoor and thank-you Zac. ?

Michael Pustina

12:47 23 Feb 22

Excellent, quality, professional service. Both the service department (MaryAnn) and the technician installer (Terry) were polite, informed and caring about my specific needs.Arranged a diagnostic/install appointment suitable to my needs. Communicated via text then confirmed by phone. ‘Terry’ was very thorough, walked me through what he was going to do during the inspection, then called me back (I was at work at that time) with a complete detailed diagnostic, and a price for the work required to complete the repair.Work site was clean post install, old equipment removed as requested. The repairs to the garage door were neatly done and as described, the new garage door opener is a thing of beauty.We needed this job done as quickly as possible; nobody wants to ‘manually’ lift and close a garage door period, but especially during the winter when it’s snowing every other day. Canadoor and it’s team of professionals had me up and very smoothly running in less than 48 hours.Exceptional service!

Bruce J

16:13 19 Feb 22

Really good experience. Our installer Terry was professional, on time and explained everything to us in detail about our new opener. He made sure that everything worked and triple checked everything before he left. I would call Canadoor again for sure. Thanks Terry!

Ryan Spurr

15:22 18 Feb 22

Hey Canadoor your tops! Ten Star! I was referred to your company by a satisfied client and I would highly recommend Canadoor. Jonathan and Jed were friendly informative professional and provided excellent workmanship. Not to mention the high quality garage door they installed. I am extremely happy and I thank Jason Campeau for coordinating the job in a very timely fashion. Great Job Team Canadoor! Regards, Sheila at 3140.

Sheila McInnis

16:45 11 Feb 22

Service and installation was excellent.But price for a 1.5 hr. Of work incl. parts was WAY to high in my opinion.Never got the brake down on the cost of parts and install on my bill.

Wolfgang Beech

22:50 25 Jan 22

Great work by Terry. Efficient and professional. Work was complete, neat and tidy. All issues were addressed and repaired. Will use again when needed, and definitely recommend. ?

Mark Santos

16:02 07 Jan 22

Great service! The technician was knowledgeable, friendly and efficient.I would definitely recommend this company.

Carol Sasseville

19:14 05 Jan 22

Called and couple hours later my door was fixed. Would definetly recommend. Terry was great and made sure everything was in working order prior to leaving. Thank you.

Stephan Nobert

19:20 04 Jan 22

Immediate answer to my phone call; friendly assistance; same day service! Curtis was great: friendly, answered all questions, fixed problem easily. I would recommend this company!Peter

peter mucalov

23:11 29 Nov 21

Amazing customer experience. Terry is the agent that was sent to help me not only he did help me but he was also kind enough to inform me about the next step I have to take. Patient and detailed. Will recommend this company for sure

H Magnum

09:02 27 Nov 21

I’ve dealt with Canadoor and Terry as my tech on two occasions now and he’s been amazing to work with. He’s professional and informative. His work was quality and he had everything working perfectly in no time.Booking my appointment with Jason was a very effortless experience and they were out to see me in a couple of hours or less from my first call.I wouldn’t go anywhere else for anything to do for my garage door needs.

Wylie Ford

18:09 19 Oct 21

From the beginning when I called they were fantastic to deal with. First I had them install new garage doors. Very professional no mess! I always get compliments for my doors. Then this year I had then install side mount openers. Super silent... best thing ever! The technician John V was amazing. Can't say enough about this company. Highly recommend them!

Sally B

22:12 18 Jun 21

Wonderful experience from start to finish. Keith was so knowledgeable and patient with our questions and decision making. The installation technicians were prompt and professional and the customer support staff are all very helpful. Highly recommend!

Sandra Celli

15:04 15 Jun 21

Great service. From the booking to the techs visit. Was happy with his approach and ability to get the door adjusted. Looking forward to getting a door opener installed and will definitely use their service in the future.

Awesome Installz

14:30 08 Jun 21

Thank you Canadoor. Garage door and front door looks spectacular!!! Awesome job by the installers. Jonathan and his brother Corey were very accommodating to our requests. Great personalities! All the staff were professional and personal as well. Highly recommend Canadoor. Thank you!Don & Sandi

Sandi Currie

21:40 04 Jun 21

As always Canadoor was very helpful from my initial contact yesterday Marion walked us through a couple to save us a service call. When these didn’t work a service call was scheduled. Curtis called this am to inform us that he would be arriving ahead of schedule. Upon his arrival he explained what was needed to remedy our issue. Curtis is very knowledgeable and thorough.

Richard Clayton

13:01 04 Jun 21

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