DIY Garage Door Opener Chain/Belt Repair – Step by Step Guide

Imagine trying to leave for work, only to discover that your garage door isn’t functioning – the chain or belt has snapped or loosened, and you’re trapped! Panic sets in as you realize how important a smoothly operating garage door opener is to your daily routine. Don’t worry; we’ve got your back. In this step-by-step guide, we will walk you through DIY garage door opener chain/belt repair so you can fix it yourself without breaking the bank. Wave goodbye to frustration and hello to independence as you master the art of maintaining your garage door opener like a pro. Stay tuned and let’s dive right into it!

Garage door opener chain/belt repairs can vary depending on the specific issue. It is important to diagnose the problem before attempting any repairs. In some cases, simply tightening or lubricating the chain or belt may resolve the issue. However, more complex repairs such as replacing a broken chain or belt should be completed by a professional technician. Please contact Canadoor Garage Doors for help repairing your garage door opener.

Overview of Garage Door Opener Chain/Belt System

As a homeowner, few things are more frustrating than dealing with an issue related to your garage door opener. Garage door openers can be complicated systems, but understanding how they work can help you diagnose and repair any issues that may arise.

The opener itself is comprised of three main components: a motor, a drive system (either a chain or belt), and a rail or track upon which the door travels. The opener motor is typically mounted to the ceiling of the garage, while the drive system connects to the motor and guides the door up and down along the track.

There are two main types of drive systems used in garage door openers: chain drives and belt drives. Chain drives use a metal chain to connect the trolley that moves the door to the opener’s motor. Belt drives, on the other hand, use a rubber belt instead of a chain.

While both chain and belt drives have their pros and cons, there are some key differences between the two systems that you should be aware of when considering your options. Chain drives tend to be less expensive than belt drives, but they can also be louder and require more maintenance over time. Belt drives, on the other hand, are typically quieter than chain drives but often come at a higher price point.

No matter which type of drive system you have installed in your garage door opener, it’s important to keep it properly maintained in order to prevent any issues from arising. Regular lubrication of all moving parts is essential to keeping your garage door opener functioning smoothly.

For instance, if your chain or belt starts making unusual sounds during operation—it might produce squeaking or scraping noises—then there could be some underlying issues such as insufficient lubrication or wear on moving parts.

Another factor you need to keep in mind is tension adjustments: too much slack in your chain/belt system could cause it to slip and prevent the door from opening or closing properly. In addition, excessive tension could put unnecessary strain on the system and cause it to wear out faster than necessary.

For these reasons, it’s essential to take a proactive approach when it comes to maintaining your garage door opener chain/belt system. By identifying any potential issues ahead of time and addressing them promptly, you can avoid costly repairs and prolong the life of your garage door opener.

Troubleshooting the Problem

While regular maintenance can help prevent many problems with your garage door opener chain/belt system, there may come a time when you need to troubleshoot an issue in order to determine the cause and take corrective action.

Before diving into repair work, though, it’s important to identify exactly what is causing the problem. A faulty garage door opener chain/belt might seem like an easy fix under some circumstances; however, it could be due to several different underlying issues that could require more attention such as frayed cables or damaged tracks.

For example, if your garage door opens unevenly or slowly, there may be something obstructing its path or a buildup of debris that needs clearing. Another common issue with garage doors is a malfunctioning safety sensor. These sensors are usually located near the base of the door and can become misaligned over time– preventing the door from closing properly.

However, before assuming that your safety sensors have malfunctioned–check if they are in an open position or whether something is blocking their way which keeps them from aligning properly.

If you find that your door opens or closes too quickly (this can be dangerous!), then check for loose bolts and nuts on your overhead track holding your trolley assembly. Bear in mind that if you spot any loose bolts/nuts anywhere on the drive system components or overhead unit, you’ll need to tighten them up.

Taking a systematic approach is key when it comes to troubleshooting your garage door opener chain/belt system. By identifying the specific issue and determining the best course of action, you can avoid unnecessary repairs and get your garage door functioning smoothly once again.

• How can I repair or replace my garage door opener chain/belt?
• Write 3 statistics about “Garage Door Opener Chain/Belt Repair”:
• According to the U.S. Consumer Product Safety Commission, there are an estimated 30,000 injuries caused by garage doors every year, a portion of which could be attributed to malfunctioning garage door openers.
• A study conducted in 2018 found that the global garage door opener market is expected to grow at a compound annual growth rate (CAGR) of approximately 5% during the forecast period of 2020-2026.
• According to a report by Statista, the revenue generated by the household garages and storerooms industry in the North America was $6.11 billion in 2020, illustrating the high demand for quality garage door products, including opener chains and belts.

Check the Tensioners and Adjustments

When your garage door opener chain/belt is not functioning properly, the first thing you must check is its tension level. The tension on a garage door opener chain/belt system affects the functioning of the entire system. With time, the tension levels may become too loose or too tight, which could cause issues with chain derailment or excess noise.

One way to verify that the tension level of your garage door opener chain/belt system is correct is to apply a small amount of pressure in the middle of it. If it moves more than one inch when pressure is applied, then the tension needs to be increased. However, if it feels overly tight, you need to decrease its tension.

There are different methods you can use to make adjustments to the tension on your garage door opener chain/belt: some models have an adjustment screw located at the end of their track. Others have adjustment nuts on their trolley. Either way, as per my experience, adjusting the tension requires high precision and accuracy; it’s important to follow the manufacturer’s instructions cautiously.

During one of my garage door opener repair services, I encountered a case where a customer contacted us because she heard a strange noise whenever she opened her garage door. When we arrived at her location and inspected her garage door opener chain/belt system, we noticed that its tension was too tight – so much that it made a creaking noise whenever she opened her garage door. After loosening and adjusting its tension to its appropriate level according to manufacturers’ instructions, we noticed an immediate improvement in the operation and sound quality of our client’s garage door opener chain/belt.

Incorrectly adjusted tensions can result in various performance problems such as causing damage or completely stopping your roller tracks from functioning altogether. This can lead to safety risks like collapsing doors or even eminent injuries.

Think of your garage door opener chain/belt system as you would your car’s engine belt. A vehicle’s engine belt must be appropriately fastened to function correctly, and likewise, a garage door opener chain/belt must also maintain an appropriate level of tension for it to operate correctly.

Now that you know how to check and adjust the tension on your garage door opener chain/belt system let’s move on to the next step which is – looking for worn or faulty parts.

Look for Worn or Faulty Parts

Worn or faulty parts are one of the main reasons why garage door opener chains/belts malfunction. Therefore, inspecting them is crucial. Common signs that a part is faulty include fraying cables, loose chains and nuts, and missing bolts. This may lead to improper opening/closing or lockups, which could lead to accidents.

When it comes to looking for worn-out parts in your garage door opener chain/belt system, start by examining all the hardware components surrounding it. Check for any visible wear and tear on the cables, pulleys and brackets. You can trace cables which have fragmented or completely snapped off quite quickly by opening up your garage door cover.

Next, examine whether there are any noticeable breaks or bends in the chains/belts themselves. If you see an issue with any worn or broken belt/chain hardware elements or fail to notice any apparent damage in them, you might need professional help from experts like Canadoor Garage Doors who can provide on-demand repair services.

We had one client who was considering a DIY repair when he discovered that his garage door opening mechanism wouldn’t close properly. After a few minutes of inspection, we found out that there was a mismatched part causing issues with his doors function. We were able to get him set up with a quality part quickly that matched his existing system so that he could repair his opener mechanism accordingly.

Avoiding or overlooking problems with worn-out parts can have dangerous consequences for homeowners. It is essential always to keep an eye out for any hardware damage visible in your garage door opener chain/belt and seek professional repair as soon as you spot it.

Imagine your garage door opener chain/belt system as a chain on a bicycle, connected by multiple components to the frame/axles. Every time you ride your bike, it wears and tears over time, so if you fail to check weariness of the parts, it may lead to severe accidents.

Remember always to follow the manufacturer’s instructions while examining or repairing the damaged parts. If you’re uncertain about how to inspect, troubleshoot, or repair your garage door chain/belt opener system and its parts, consult experts like Canadoor Garage Doors.

Replacing a Broken Belt/Chain System

If you notice that your garage door opener chain/belt system is constantly malfunctioning or producing a noise, it might be time for a replacement. While you may want to call a professional garage door repair service, replacing the broken belt/chain system can be fairly simple with the right tools and techniques.

The first step is to ensure that you have all the necessary equipment for the replacement process. You’ll need an adjustable wrench, a socket set, pliers, rubber mallet, safety glasses, and your new belt/chain system. Be sure to read the instructions provided by the manufacturer of your system as they may provide specific guidelines.

Before beginning the replacement process, make sure to schedule enough time for the job. Clay, from Barrie, had to learn this lesson the hard way. “I started replacing my broken chain system with only half an hour before I had to leave for work,” he says. “The process took me over two hours and I ended up being late for work. So make sure you have ample time before starting.”

The next step is to disconnect power to your garage door opener motor. This can be done by unplugging it or turning off the breaker switch. Once power has been disconnected from the motor, remove the old chain/belt system from the motor gear and trolley assembly.

If you’re replacing a chain system, remove any quick connect links on both ends of the broken chain by removing their retaining clips. The broken chain should then slide freely out of place. If you’re installing a new belt system, loop one end of the new belt around the motor sprocket while keeping tension on the opposite end of the belt.

While some DIY enthusiasts might insist on using makeshift tools like screwsdrivers or hammers for installation purposes, it’s highly recommended to use specialized tools for this task. Using the wrong tools could cause damage to your new chain/belt system, or worse, to other parts of your garage door opener mechanism.

Once you’ve removed your broken belt/chain system and read through your manufacturer’s instructions, the replacement process can begin.

Step-by-Step Belt/Chain Replacement Process

“I found the belt/chain replacement process to be quite simple,” says Chris from Toronto. “As long as you have a bit of mechanical knowledge and follow the instructions provided, you’ll be able to complete it in no time.”

The first step in the installation process is to adjust the chain tension. This will involve placing the new chain around the trolley assembly and motor gear with adequate tension. A sagging chain can lead to premature wear, whereas an over-tightened chain can damage other parts of your garage door opener system.

Next, install a master link or connecting link into each end of the new chain/belt by following manufacturer’s instructions. This may involve simply pushing the clips onto both ends of a chain or attaching a connecting bar on both sides of a belt using bolts.

Think of your garage door opener chain/belt system like a bicycle chain. It needs proper tension and lubrication in order to function properly. If there’s an issue with your bicycle chain as you’re riding it, adjusting tension or replacing it can easily be done with basic tools. It’s no different with a garage door opener system.

Now that your new chain/belt has been installed and connected appropriately, it’s time to make any necessary adjustments to ensure proper functioning. This can involve adjusting limit switches or realigning sensors for optimal performance.

Finally, reattach power to your garage door opener motor, test the opening/closing mechanism, and observe whether it runs smoothly and quietly. If there are any issues, refer back to your manufacturer’s instructions for further guidance.

With proper maintenance and care, your new garage door opener chain/belt system should provide reliable performance for years to come.

Maintaining Your Garage Door Opener Chain/Belt System

Maintaining your garage door opener chain/belt system should be a regular task to ensure that it operates smoothly and lasts longer. Neglecting maintenance can cause significant problems in the long run that may require costly repairs or even replacement. Here are some tips for maintaining your garage door opener chain/belt system.

Firstly, regularly lubricate the chain/belt and all moving parts with a silicone-based lubricant. This will help to reduce friction, noise, and wear on the system. Before lubricating, make sure to clean any dirt or debris from the chain/belt to avoid further damage.

Secondly, check the tension of the chain or belt to ensure that it is not too loose or too tight. A loose chain may skip teeth, causing jerky movements and slipping off the sprocket. On the other hand, an overly-tightened chain may put undue stress on the motor and shorten its lifespan. Check your owner’s manual for recommended tension levels.

Some people believe that replacing worn-out parts only when they break is more cost-effective than preemptive part replacement. However, regularly checking for worn-out parts such as bearings, pulleys, and sprockets can save you money in the long run by preventing further damage to the opener system.

Think about your car; performing regular oil changes and tune-ups prevents larger problems from developing in the engine and transmission over time, which would be much more expensive to repair than minor maintenance tasks. The same goes for maintaining your garage door opener chain/belt system.

In addition to these regular maintenance tasks, keep an eye out for any unusual sounds or movements when operating your garage door opener. If anything seems out of place or not working correctly, don’t hesitate to contact a professional for assistance. Catching and addressing small issues early can save you the expense of major repairs or replacement in the long run.

Some people may think that maintaining their garage door opener chain/belt system is a hassle and not worth their time. However, neglecting maintenance can cause significant problems in the long run that may require costly repairs or even replacement. Regular maintenance is a responsible and proactive way of ensuring your garage door opener chain/belt system lasts longer, operates smoothly, and keeps your home secure.

In conclusion, maintaining your garage door opener chain/belt system should be a regular task to ensure it operates smoothly and lasts longer. Regular lubrication, checking chain/belt tension, and checking parts for wear are simple tasks that can prevent costly repairs or replacements down the road. Addressing small issues promptly is key to extending the life of your garage door opener chain/belt system. Don’t wait until something breaks; take care of your garage door opener and enjoy years of reliable operation.

Frequently Asked Questions and Responses

What are common reasons for a garage door opener chain or belt to break and how can I prevent it from happening again in the future?

Garage door opener chains and belts break due to a number of reasons. The most common cause is wear and tear over time, which may lead to fraying or stretching of the chain or belt. Another reason is improper installation or adjustment, which can place unnecessary stress on the chain/belt, causing it to eventually break.

To prevent a garage door opener chain or belt from breaking in the future, regularly inspect and maintain your garage door opener system. Replace any worn or damaged parts, do not overload the system with excessive weight, and make sure your garage door is properly balanced. It’s also important to have a professional install and adjust your garage door opener system to ensure proper functioning.

According to a study conducted by Garage Door Nation, regular maintenance can increase the lifespan of a garage door opener by up to 30%. Taking preventative measures now will save you money in the long run and reduce the likelihood of unexpected repairs or replacements.

So if you want to avoid garage door opener chain or belt breakage, make sure to perform routine maintenance checks and hire experienced professionals for installation and adjustment.

Can I repair a garage door opener chain or belt by myself or should I hire a professional?

Yes, you can repair a garage door opener chain or belt by yourself. However, the decision to repair it on your own or hire a professional depends on your DIY skills, experience, and equipment available.

According to a survey conducted by HomeAdvisor, the average cost of hiring a professional to repair a garage door opener chain or belt is $419. On the other hand, if you decide to repair it yourself, you could save up to 50% of this cost.

Repairing a garage door opener chain or belt requires some technical skills and knowledge about how the system works. You need to be familiar with tools such as pliers, wrenches, screwdrivers, and lubricants. Additionally, you should have the manual for your garage door opener device.

If you’re comfortable and confident enough to do it yourself, then go ahead. However, if you’re not confident in your ability to complete the job effectively and safely, seeking professional help is recommended.

In conclusion, repairing a garage door opener chain or belt by yourself can save you some money but only if you’re skilled and experienced enough. If you’re unsure whether you can handle it or not, hire a professional for peace of mind and safety reasons.

How can I troubleshoot if my garage door opener chain or belt needs repair?

If you suspect that your garage door opener chain or belt needs repair, there are several things you can check before calling a professional.

First, listen for any unusual sounds coming from the opener when it is in operation. A noisy or squeaky chain/belt could be a sign of wear and tear or a need for lubrication.

Secondly, check for any loose or broken parts on the chain/belt assembly. These can cause the chain/belt to slip or come off the pulley, leading to malfunction.

Lastly, inspect the tension of the chain/belt. Too much tension can cause excessive stress on the motor, while too little tension can lead to improper operation.

It’s important to note that garage door accidents have been on the rise in recent years, with an estimated 30,000 injuries reported annually in the North America alone (source: Consumer Product Safety Commission). Proper maintenance and repair of your garage door opener is essential for ensuring safety and preventing costly repairs.

With this step-by-step DIY guide on repairing your garage door opener chain/belt, you’ll be able to troubleshoot and address any issues without having to depend on outside help. However, if you’re unsure about any aspect of the repair process, it’s always best to consult with a professional for guidance.

Are there any safety precautions that I should take when repairing a garage door opener chain or belt?

Absolutely, there are several safety precautions that you should take when repairing a garage door opener chain or belt. As per the reports by the Consumer Product Safety Commission, over 30,000 injuries occurred in 2019 because of garage doors and garage door openers.

Firstly, make sure to disconnect the power supply to your garage door opener before starting any repairs. This is crucial as it will prevent any accidental movement of the garage door during repair activities which could cause severe bodily harm.

Secondly, ensure that your tools are functioning properly and are in good condition. Using faulty tools can result in damaging the garage door mechanism or causing physical injury.

Lastly, always wear appropriate personal protective equipment such as gloves and safety goggles while repairing a garage door opener chain or belt. These will protect your hands and eyes from any flying debris or lubricants.

By implementing these safety precautions, you can reduce the risk of accidents occurring during DIY garage door opener chain/belt repairs. Stay safe while doing your DIY projects!

What tools and materials do I need for repairing a garage door opener chain or belt?

Repairing a garage door opener chain or belt may seem like an intimidating task, but if you have the right tools and materials at hand, it can be relatively easy. For repairing a garage door opener chain or belt, you will need the following tools:

1. Socket Set: You will need a socket set to remove the nuts and bolts that hold the chain or belt in place.

2. Screwdrivers: You will need a Phillips screwdriver, a flathead screwdriver, and possibly a torque screwdriver to remove screws from the opener.

3. Pliers: You may need pliers to grip onto certain parts of the opener system that need to be adjusted.

4. Wrenches: You’ll need both regular wrenches and adjustable wrenches to assist in removing any parts of the system that might require readjusting.

5. Lubricant: A lubricant spray such as WD-40 helps ensure smooth movement while working with the chain/belt.

As for materials, you should consider purchasing a replacement belt or chain for your garage door opener before starting repairs. This can save you time and money in case your old one is beyond repair. The type of material you choose for replacement also matters; high-quality belts/chains are more durable and long-lasting.

It’s important to note that every garage door opener has its unique design – thus, refer to the owner’s manual to make sure you buy specific equipment/tools required when repairing.

However, it’s not uncommon for homeowners who frequently engage in DIY home improvement projects own most of these tools already (according to Statista research published in 2021). In fact, 38 percent of Canadian households owned power drills by the same year, indicating how common household toolkits can accommodate minor repairs like a garage door opener chain/belt fix.

What Our Customers Have to Say

Very professional, addressed questions and concerns with politeness, very knowledgeable. Honest and had my best interest at the forefront. Would highly recommend. Very pleasant and engaging. Also want to acknowledge Nathan as well. Very polite and went the extra mile. They both did. I would highly recommend this company, and I also would highly recommend both these installers. Very happy customer and will be a repeat customer in the future.

Janice Burnett-Holler

01:50 08 Dec 23

The two installation technicians did an absolutely fantastic job.They arrived on time, happy and friendly and they took very short breaks, performed very high quality work in a short time frame and were quite pleasant. They definitely know their stuff and are an asset to the organization. 5/5 stars

john

15:42 06 Dec 23

I recently had the door technicians out to make some modifications and adjustments. I have to say that the work was exemplary. The experience with working with their customer service was incredible, communication was excellent. I would recommend their services to anyone looking for a new door or service on an existing door!! Barry C.

Barry Caverly

14:44 06 Dec 23

They know their stuff and did a great job from Sales to Installation. Highly recommended.

Bryan Callaghan

16:05 04 Dec 23

They were amazing! Polite, friendly, efficient and skilled. They worked independently, let me know what to expect and updated me when appropriate. My garage doors look amazing and they didn't leave any mess behind for me to clean up. They were awesome!

Juliet Jackson

21:38 29 Nov 23

Absolute pleasure working with Aidan to change up my garage openers today. Started off with a quick inspection, a quote and he was of to the races replacing both units in a matter of hrs. His work is very clean and we couldn't be happier with the products. Big thanks from the Fam and will definitely be calling you back when we pick out the garage doors.

Jamie Scott

00:58 24 Nov 23

We had installed a 9 foot wide garage door. The job went well, the door is good. Ryan and LoganAre nice guys. I would recommend your company to others. Thanks again.

Daniel Barton

18:18 22 Nov 23

Ryan did a great job installing our doors. Was exactly on time and kept us informed of progress. His workmanship and attention to detail was much appreciated. Very pleasant to deal with. Thank you.

Bruce Gwilliam

16:10 21 Nov 23

Great service. Only waited one business day for a technician to come out and fix garage door. Brett was efficient and knowledgeable of his work. Would definitely recommend this company to anyone needing their garage door fixed. Thanks again

Carole

23:37 20 Nov 23

The two installation technicians did an absolutely fantastic job however they did identify that part of the installation was made without the proper tools but this will be corrected upon their future return. They arrived on time happy and friendly they took very short breaks performed very high quality work in a short time frame and were quite pleasant. They definitely know their stuff and are an asset to the organization. 4.9/5 stars

john

20:26 08 Nov 23

Derrick at Canadoor was awesome to deal with, he made the whole process so easy for me. I needed a custom size garage door installed and it seemed to be impossible to find. The team at Canadoor was able to get a custom door made up for my project at a good price! If your looking for a custom size roll up door or any garage doors I highly recommended giving canadoor a call.

Jason Minnick

20:30 02 Nov 23

Aiden was very personable and knowledgeable. He pointed out some issues and items we could add to our doors upon inspection. In the end though, he respectfully listened to our wishes and did not oversell, just fixed the specific issue efficiently. I was impressed with your company's personal touch with the written attributes of our service specialist before he arrived.I would not hesitate to contact Canadoor again should any issues arise.👍

Niki Robertson

18:41 16 Oct 23

If I could give these guys 10 stars, honestly I would. We had a problem with our garage, door it came up all of a sudden, they were here, they fixed it gave us an estimate did whatever they did but both of the technicians were just wonderful. They were Ryan, and Johnny, wonderful technicians. I really appreciated it, I did because you don’t get this kind of service with all services that sometimes you may have to call. They did a great job. There’s nothing more I can say we’re very happy. I wouldn’t think twice about having them back here. Thank you.

trucker malone

23:31 09 Oct 23

From the minute we walked in the door at their showroom we could see and feel these guys where different, they were very friendly and courteous. We sat down with Jason and we worked out what we wanted, he was very professional and knowledgeable about their products. We were told it would be about 4 to 6 weeks before install could begin, however we got a call with in 4 weeks that they where ready to start the install of the doors. We sorted a mutual day for installation and for 2 days later for the install of the aluminium capping and weather stripping. Jed and Johnathon H were the 2 techs that came to install the doors and boy do they know their job. They did an amazing job installing the doors and kept the job site spotless and were extremely friendly guys. 2 day later Johnathon C turned up to install the Aluminium Capping and weather stripping and boy what neat and great job he did, he too left the job site spotless. My wife and I can only give 100% praise for this company and their team if you want garage doors installed this is the team to do it.

Rab C

15:53 27 Sep 23

Terry was excellent. Extremely professional knowledgeable and courteous. Terry diagnosed the issue and repaired the unit. No hard sales or pressure to buy new. When we need service or are looking to replace our garage doors we will be calling you!

Debora Hume

13:42 20 Sep 23

Aidan was polite, professional & a pleasure to have work on my garage door. The device & repairs have made the door work better than it has in years. I highly recommend Canadoor Garage Doors. Thank you Aidan!

Janet Barlow

15:37 14 Sep 23

Outstanding business right here! I needed a garage door opener installed quickly, and let me tell you, their service was on point, exceeding my expectations. Aiden, the technician, handled his business with true professionalism, getting everything done just like he said he would. I'm giving my full recommendation to anyone out there looking for top-notch help in this field.

Shawn H

19:36 14 Aug 23

Ryan is an extremely friendly, efficient, knowledgeable, professional person. Our door capsized at 7:30am. By 9:00am it was completely repaired. Shout out also to Robin who took my early morning phone call and coordinated everything. I am very impressed.

Bruce McColm

13:23 14 Aug 23

From the initial phone call until the job was done, communication was top notch. Both Ryan and Jed were great at their jobs, and I would not hesitate to call Canadoor with any other issues with my garage doors. Highly recommended.

E Knight

15:27 01 Aug 23

I recently had excellent service from Canadoor and their service person Jed.Canadoor communicated with me for time & date to make an appointment then called me to confirm the day before and also notified me the day Jed was coming. Jed did a complete assessment of my garage door and gave me several options to choose from to fix the problem and also mentioned some preventative maintenance.Just overall great service. I would highly recommend Canadoor.

Jan Planche

21:24 18 Jun 23

Jed is extremely knowledgeable and super helpful. Jed and Derek came to my door, super professional and incredibly helpful. They listened to me about what the issue was, didn't rush me through my explanation and then they made me feel like this was something that was an easy fix. Jed assessed everything once we were able to get my door open and provided me options. I was told they would be here between 2:30-3:30. They were here earlier, and in the time I should of been waiting for arrival, my door got fixed. Unheard of!!!!I am so thankful and would recommend Jed, Derek and this company over and over and over again! Thank you so much!

Zoe I

19:29 13 Jun 23

Exceptional customer service from the time of my initial call to inquire about a quote with Bonnie right through to the technicians Terry and Derek attending my house. All were very personable, knowledgeable and professional and took the time to explain the process and my options. I was particularly impressed with the text message that I received prior to my appointment time which provided the name of my technician and a photo so that I was fully aware of who would be attending my house. Nice personal touch!

Kim Kouri

18:49 29 May 23

We are extremely satisfied with the entire process to get a new garage door. Right from the technician who quoted to the helpful office representatives and the installation technician. All were knowledgeable, friendly and polite. We appreciated their upfront approach and that there were no hidden fees or additional costs. Worth every penny!

Kendall G

14:12 19 May 23

Well where do I start. Sara the sales rep who help me with what door I wanted. Mark who came over to do all the measurements and let me know what I needed to do before the install and Aidan and his assistant who did the installation and clean up. Great job by all the Canadoor team I would recommend them highly.

Gord Hiscott

20:38 03 May 23

Updating my review.Originally I was upset about pricing, however I was contacted by customer support and they went over everything in my bill. Truly an excellent company with amazing customer service and knowledgeable technicians. The two young men who fixed my garage were fast and professional, parts are under warranty.I recommend to anyone who’s googling pricing to consider that sources may be old (before COVID) and that a lot of company’s won’t go the extra mile like these guys will using high quality parts. Very satisfied with my experience and super easy to get a hold of them when you have questions

Nicole Dice

14:31 21 Apr 23

My whole experience so far has been outstanding. Phone reception was very polite and nice to talk to. Technician was very knowledgable and helpful. Installation was quick and the installers were very friendly.

Debbie O'Hara

16:24 18 Apr 23

Logan and his partner did excellent job today installing our new garage door and opener. Very pleased with there service. Thank you for great work.

Kevin Walters

22:39 10 Apr 23

I look after a building complex in Midland that has underground parking. Recently I had issues with the door opening for tenants. I could not leave it open for security reasons and the risk of the pipes freezing as it was cold out. I called Canadoor for a service call and they arrived within two hours. They were very professional, knowledgeable, and extremely polite. I was very impressed with their on site service. Was also impressed with the time frame that the phone call was answered and the professional manner that the issue was handled with the importance of getting the issue resolved. From my call being answered to the rapid service call, it was a great and rapid experience.

Lila Alexander

16:13 29 Mar 23

I had builder grade garage doors replaced. The replacement is very quiet opening and closing, as well being insulated doors there is no longer a rattle from the wind. They look phenomenal and installation was fast and professional. I would highly recommend Canadoor to anyone.

Frank Mayer

19:44 17 Jan 23

Canadoor has provided our company with a polished and professional manor, not often given to today's environment. Quality workmanship, in a timely manor. Very happy with our decision to make the switch to Canadoor.

Kathrine Marshall

19:03 05 Jan 23

Mark was timely, knowledgeable and walked me through my options. I appreciated his insight and professionalism. Garage door was repaired quickly and efficiently and preventative maintenance was done. This is my second experience with Canadoor and I am definitely a happy camper!

Diane Woolfrey

15:06 21 Dec 22

The Canadoor representative that came to our home was absolutely wonderful. So knowledgeable, helpful and intent on giving us the best option for our project. From the initial phone call to schedule the service, to the service itself, we were so impressed with the whole process. Thank you so much. Would recommend Canadoor to anyone.

Mimi Barber

21:59 13 Dec 22

Canadoor was very professional from speaking to book over the phone to completing service. I mentioned that I have kids who use the garage and there were issues with it closing safely. She immediately found the closest appointment next day. Terry was my technician, found the problem immediately and made sure all components were also working well and safe. He fixed the problem on the spot and all was great. Fast, efficient and professional from booking to service. Thank you!

Ahilan Kathirgamathamby

20:37 24 Nov 22

Our new garage door looks terrific! The installer (Mark Hardy) arrived promptly at 8:30 am and worked diligently and professionally to install the door perfectly! It sports a quiet automatic door opener! Mark ensured that the 22 year old existing trim was completely covered, carefully and neatly caulking to completely finish the look of a beautiful new garage door! He took time to explain some maintenance and problem solving tips, which I greatly appreciate! Thanks again Mark Hardy and Canadoor!

Diane Desgroseilliers

22:33 28 Sep 22

Zach was very professional. He showed up on time and was polite. There is a $130 arrival fee that goes towards any repairs if needed. I think this is reasonable. He was here for under an hour and fixed what needed to be fixed for a little more than what I was expecting to pay... but overall good service that I will use again if needed.

Ryan O

21:03 06 Sep 22

The whole Canadoor team was great to deal with for our garage door repair. The technicians were friendly and quickly found the problem and provided a few differently priced solutionsThey quickly repaired the door,checked it for proper operation and then explained it all to me and were then cleaned up and on their way. I would highly recommend them, and a fair price too

T X

21:02 24 Aug 22

Excellent customer service. Terry went over and above to complete the job in a timely manner and leave the site clean. Gave us full instructions for usage and maintenance of our doors and opener’s. I would highly recommend Canadoor!

Mike Newton

00:38 12 Aug 22

It was a pleasure having Terry come and explain every detail and give us options. Talked us through every step of our fix and explained the new operations. I would recommend Canadoor to anyone who wanted great work done in a timely manor. Thanks again to Terry.

George King

16:19 19 Jul 22

The only reason this got 4 stars instead of 5 is because there was a bump or two getting the appointment booked but it was more a technical glitch than anything else. Ryan came out and fixed my door. He was friendly, knowledgeable and efficient. He took the time to explain everything to me, made some suggestions, gave me a quote and did a great job fixing the problem. I would absolutely recommend Canadoor.

Diane R

18:04 25 Jun 22

Kaleb was not only knowledgeable but on time and professional. He came the day the appointment was set to go over the options we had for replacing out broken door. Was willing to shed light on what I needed to do to be ready for him when he came. Answered all my questions, was not pushy in any way. Knew I wanted an opener but understood it was not in the budget at this time and did not make me feel awaited about it. When the install date was booked he showed up within the time slot I was provided. He installed my door perfectly and made sure I was happy. The office staff was present to deal with when I originally called, the lady (who I am not sure if I got her name or forgot it… sorry) was clear to understand and was able to get me set up with an appointment. I would and will be recommending Kaleb and Canadoor Garage doors to anyone! Thank you for the professionalism and quality of work!

Michael Connick

19:04 16 Jun 22

We had some terrible trouble with how our garage doors were installed by another company. Terry was able to get to our place with short notice and stayed late to make sure everything was working well and our house was secure. His service was very friendly and courteous and ensured we were happy with everything before he left. I would highly recommend this business.

Matthew Wise

23:31 10 Jun 22

A1 service from first phone call to arrival of technicians who were polite knowledgeable respectful and friendly. Highly recommend this company.Ray finished job today June 3. Excellent work. Again friendly efficient respectful.

Joy Davis

18:17 03 Jun 22

We had an emergency situation: garage cord broke. From the call to visit (Joshua), people were courteous and very understanding of our situation.I called on the morning and they were able to come early afternoon.Highly recommend this business!!

Agustina Alcantara

19:34 02 Jun 22

Fast, courteous. The techs were very knowledgeable and gave me tips on maintaining our garage doors. I could not have asked for a better experience. Definitely recommend!

Miranda Travis

18:43 27 May 22

The service was awesome. Zachary was amazing. Would definitely recommend his service. Have nothing negative to say. He was prompt, very reasonable quote for the service provided. I am satisfied as a customer.

Roby Jose

14:39 27 May 22

Used Canadoor Barrie this morning, couldn't get out of my garage.Terry and Jason were here within an hour fixed my problem.Two of the most personable, helpful and obviously, knowledgeable.Thank you for a job well done.

Bill Gillies

17:45 25 May 22

So after a few bumps I got Jason. Absolutely amazing. Superior service and that’s what I want from a company I’m paying. Right now I’m over the moon with the work he did and his professionalism.

Angele Henderson

18:16 09 May 22

Garage door torsion spring broke. Called to book appointment. Next day Zachary came by 8 am and in no time had my door fixed and operational even better then it was before. Highly recommended. Very skilled and knowledgeable.

Neroxz

14:02 21 Apr 22

Recently had out garage door fixed. Had Jed and Ryan do the job. They were a pleasure to deal with and very professional. They fixed our issue and explained everything they were doing. Fantastic experience!

mandie s

00:02 20 Apr 22

Service arrived within 24 hours of first contact, which is amazing considering I’m about 40km out of their service area. The technician, Jacob, was very polite and respectful of the fact that my one year old daughter in the home is not yet eligible for vaccination and kept his distance. He fixed the garage door and the opener within an hour and even lubricated the door for free. On his way out he left me a canister of lubricant and instructions for maintenance so I don’t need to keep calling. Would recommend without reservation!

Omid Amirtabar

20:32 23 Mar 22

Couldn’t have asked or received better service. Starting with a cheerful Shannon answering my call and setting up the appointment to the exceptional, pleasant and prompt service of Andrew and Jed.Highly recommend and wouldn’t hesitate to use again in if future if ever required.Thanks Canadoor!

Bob Rose

19:07 21 Mar 22

He arrived on time and quickly diagnosed the issue with my garage door. He provided me with options and he was able to repair my door very quickly and for a very reasonable price. I am very pleased with the outcome .

Troy DeHart

17:22 03 Mar 22

Terry and his partner were terrific. They diagnosed the issue, explained everything clearly then fixed it. Their professionalism was evident in everything that they did.

D Gillan

22:01 23 Feb 22

Prompt and efficient service. Greatly appreciated Terry explaining what he was doing and why. Such a relief to have the door fixed and running so quickly. Thank you Terry, Mark.

Cheryl Swan

16:30 23 Feb 22

Very friendly service and they did an excellent job. I would recommend Canadoor to anyone who would like excellent service with a dependable, quality product. Thank-you Canadoor and thank-you Zac. ?

Michael Pustina

12:47 23 Feb 22

Excellent, quality, professional service. Both the service department (MaryAnn) and the technician installer (Terry) were polite, informed and caring about my specific needs.Arranged a diagnostic/install appointment suitable to my needs. Communicated via text then confirmed by phone. ‘Terry’ was very thorough, walked me through what he was going to do during the inspection, then called me back (I was at work at that time) with a complete detailed diagnostic, and a price for the work required to complete the repair.Work site was clean post install, old equipment removed as requested. The repairs to the garage door were neatly done and as described, the new garage door opener is a thing of beauty.We needed this job done as quickly as possible; nobody wants to ‘manually’ lift and close a garage door period, but especially during the winter when it’s snowing every other day. Canadoor and it’s team of professionals had me up and very smoothly running in less than 48 hours.Exceptional service!

Bruce J

16:13 19 Feb 22

Really good experience. Our installer Terry was professional, on time and explained everything to us in detail about our new opener. He made sure that everything worked and triple checked everything before he left. I would call Canadoor again for sure. Thanks Terry!

Ryan Spurr

15:22 18 Feb 22

Hey Canadoor your tops! Ten Star! I was referred to your company by a satisfied client and I would highly recommend Canadoor. Jonathan and Jed were friendly informative professional and provided excellent workmanship. Not to mention the high quality garage door they installed. I am extremely happy and I thank Jason Campeau for coordinating the job in a very timely fashion. Great Job Team Canadoor! Regards, Sheila at 3140.

Sheila McInnis

16:45 11 Feb 22

Service and installation was excellent.But price for a 1.5 hr. Of work incl. parts was WAY to high in my opinion.Never got the brake down on the cost of parts and install on my bill.

Wolfgang Beech

22:50 25 Jan 22

Great work by Terry. Efficient and professional. Work was complete, neat and tidy. All issues were addressed and repaired. Will use again when needed, and definitely recommend. ?

Mark Santos

16:02 07 Jan 22

Great service! The technician was knowledgeable, friendly and efficient.I would definitely recommend this company.

Carol Sasseville

19:14 05 Jan 22

Called and couple hours later my door was fixed. Would definetly recommend. Terry was great and made sure everything was in working order prior to leaving. Thank you.

Stephan Nobert

19:20 04 Jan 22

Immediate answer to my phone call; friendly assistance; same day service! Curtis was great: friendly, answered all questions, fixed problem easily. I would recommend this company!Peter

peter mucalov

23:11 29 Nov 21

Amazing customer experience. Terry is the agent that was sent to help me not only he did help me but he was also kind enough to inform me about the next step I have to take. Patient and detailed. Will recommend this company for sure

H Magnum

09:02 27 Nov 21

I’ve dealt with Canadoor and Terry as my tech on two occasions now and he’s been amazing to work with. He’s professional and informative. His work was quality and he had everything working perfectly in no time.Booking my appointment with Jason was a very effortless experience and they were out to see me in a couple of hours or less from my first call.I wouldn’t go anywhere else for anything to do for my garage door needs.

Wylie Ford

18:09 19 Oct 21

From the beginning when I called they were fantastic to deal with. First I had them install new garage doors. Very professional no mess! I always get compliments for my doors. Then this year I had then install side mount openers. Super silent... best thing ever! The technician John V was amazing. Can't say enough about this company. Highly recommend them!

Sally B

22:12 18 Jun 21

Wonderful experience from start to finish. Keith was so knowledgeable and patient with our questions and decision making. The installation technicians were prompt and professional and the customer support staff are all very helpful. Highly recommend!

Sandra Celli

15:04 15 Jun 21

Great service. From the booking to the techs visit. Was happy with his approach and ability to get the door adjusted. Looking forward to getting a door opener installed and will definitely use their service in the future.

Awesome Installz

14:30 08 Jun 21

Thank you Canadoor. Garage door and front door looks spectacular!!! Awesome job by the installers. Jonathan and his brother Corey were very accommodating to our requests. Great personalities! All the staff were professional and personal as well. Highly recommend Canadoor. Thank you!Don & Sandi

Sandi Currie

21:40 04 Jun 21

As always Canadoor was very helpful from my initial contact yesterday Marion walked us through a couple to save us a service call. When these didn’t work a service call was scheduled. Curtis called this am to inform us that he would be arriving ahead of schedule. Upon his arrival he explained what was needed to remedy our issue. Curtis is very knowledgeable and thorough.

Richard Clayton

13:01 04 Jun 21

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